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Integration challenges in hotels

Fragmented systems are inefficient

Modern hotels rely on a wide range of equipment: HVAC units, lighting systems, presence sensors, metering devices, and more. In addition, within each system, different types of devices usually coexist. For example, the hotel’s HVAC systems may combine multiple brands and models, modern series and legacy units.

This fragmentation of systems creates data silos, multiplies the monitoring and control components, increases maintenance complexity, impedes interoperability, and ultimately leads to operational inefficiency.

Download the Hotel’s Challenges & Solutions Guide
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Building automation gateways

System integration into a BMS

Centralized control, monitoring, and interoperability of the hotel’s systems are possible by integrating them into a BMS. Intesis offers a wide catalog of gateways suitable for the main systems, including HVAC, lighting, metering, and EV charging.

Intesis solutions provide a standardized control layer for comfort, maintenance, and energy management.

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System integration key benefits for hotels

Top facility management

  • Centralization of the hotel’s systems improves operation.
  • Specific maintenance variables expand the lifespan of the HVAC system.
  • Real-time error monitoring avoids prolonged downtime.
  • Data visibility reduces onsite interventions.
  • Automatic discovery of devices connected to the bus accelerates and eases commissioning.
  • Hybrid control grants you the centralized control from the BMS while guests still have local control via the indoor unit’s remote control.
  • Getting data allows you to analyze how energy is used in the hotel’s systems.
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Why choose Intesis gateways

Gateways you can trust

  • Top leader of the building automation gateways market for more than 25 years.
  • Award-winning gateway manufacturer.
  • In-house making, from design to post-sales, including development, assembly, and commercialization.
  • HVAC gateways are developed in collaboration with the manufacturers.
  • Easy and fast commissioning using our proprietary configuration tool, Intesis MAPS.
  • Wide catalog covering major brands and BMS protocols.
  • Certified products for key protocols and markets.
Product categories

Products used for device connectivity in hotels

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700 Series Air gateways

Multi-indoor unit gateways for HVAC integration. Each gateway can be configured for multiple brands and multiple BMS protocols. Provide centralized and bidirectional control with direct access to the outdoor unit bus.

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1:1 Brand-Specific gateways

Individual communication with each indoor unit to ensure per-room control. Gateways featuring binary inputs to connect occupancy sensors, window contacts, energy meters, and more.

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1:1 Universal IR gateways

Using an IR receiver and auto-learn database, they offer bidirectional control and feedback of any AC system. Compatible with legacy or back-of-house (BOH) units.

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Heat Pump gateways

Enable full control and monitoring of hot water production, energy use, and system status for efficient heat pump management. Support for cascade control, multi-indoor, and individual communication.

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Serial gateways for hotels

Enable legacy devices to communicate with IP-based BMS and control platforms, avoiding costly replacements and unifying data access.

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Lighting gateways

These gateways integrate DALI-2 lighting, occupancy sensors, and room controls into the BMS while enabling advanced lighting functions, such as tunable white and RGB, to enhance guest comfort.

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700 Series Metering gateways

Integrate electricity, water, gas, and thermal meters into the BMS to gain centralized energy visibility and simplify hotel energy management.

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EV charging gateways

Integrate EV charging stations into the hotel BMS to monitor charging activity, manage energy demand, and align EV infrastructure with the building’s overall energy strategy.

What users say

Real hotel integrations powered by Intesis

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AC gateways Intesis

HVAC integration in 280 hotel rooms

Room level integration of 280 AC units with a local controller.
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AC gateways Intesis

Ray Castle Hotel & Resort Project

Intesis provided KNX centralized gateways to connect LG units to Jung’s control system.
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AC gateways Intesis

Integration of AC Systems in KNX for hotel projects

KNX AC integration for hotels: Arabian Homes uses Intesis KNX gateways for the integration of Air Conditioning Systems to KNX hotel projects.

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Additional resources

Do you want to find out more?

Intesis MAPS

Intesis MAPS is a Windows-based software developed to configure and monitor Intesis gateways.

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Related products

Find here all the products that Intesis provides for building automation projects and applications.

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