Product returns

Return a product

Welcome to the HMS product returns section. To be able to assist you in the best way please select the option that best suits your needs below.


Why do you need to return your product?

Damaged product

We want you to feel safe ordering from us. If your product was damaged during transportation, miss any parts or is clearly defective, you can register a return case directly. HMS will free of charge resolve defects in the product delivered which are due to defects in material, design or manufacture.

Commercial reason (not quality related) or ordering error

If you would like to return a product that you have ordered incorrectly.