In this article, it is explained how to reach the Intesis gateway if it is no longer reachable after the initial Setup when DHCP was activated without a DHCP Server on the Network.
In this article, it is explained how to reach the Intesis gateway if it is no longer reachable after the initial Setup when DHCP was activated without a DHCP Server on the Network.
Intesis 700 Series Air (HVAC gateways): IN770AIRXXSO000, IN770AIR00SO000, IN770AIR00MO000, IN771AIR00LO000, IN775FGLXXSO000, IN775FGL00SO000, IN775FGL00MO000, IN776MHIXXSO000, IN776MHI00SO000, IN776MHI00MO000, IN776MHI00LO000
MIU HVAC gateways (not from the 700 Series Air): INKNXLGE016O000, INKNXLGE064O000
MIU HVAC gateways (legacy):
Protocol Converters configured with Intesis MAPS
Intesis 700 Series Network: IN7004851000000, IN7004852500000, IN7004856000000, IN7004851K20000, IN7004853K00000, IN701KNX1000000, IN701KNX2500000, IN701KNX6000000, IN701KNX1K20000, IN701KNX3K00000
Intesis 700 Series DALI: IN703DAL0640000, IN704DAL1280000
Intesis 700 Series Metering: IN702MEB0100000, IN702MEB0200000, IN702MEB0600000, IN702MEB1000000, IN702MEB2000000, IN712MEB0200000, IN712MEB0500000
Protocol Converters (not from the 700 Series): INBACPRT1K20000, INMBSRTR0320000, INBACRTR0320000, INMBSDAL0640500, INBACDAL0640500, INMBSOCP0010100, INMBSOCP0200100, INBACEIP1K20000, INBACLON1000000, INBACLON2500000, INBACLON6000000, INBACLON1K20000, INBACLON3K00000,
Protocol Converters (legacy): INMBSBAC1000000, INMBSBAC2500000, INMBSBAC6000000, INMBSBAC1K20000, INMBSBAC3K00000, INMBSKNX1000000, INMBSKNX2500000, INMBSKNX6000000, INMBSKNX1K20000, INMBSKNX3K00000, INBACMBM1000000, INBACMBM2500000, INBACMBM6000000, INBACMBM1K20000, INBACMBM3K00000, INKNXMBM1000000, INKNXMBM2500000, INKNXMBM6000000, INKNXMBM1K20000, INKNXMBM3K00000, INASCBAC6000000, INASCBAC3K00000, INBACKNX1000000, INBACKNX2500000, INBACKNX6000000, INBACKNX1K20000, INBACKNX3K00000, INKNXBAC1000000, INKNXBAC2500000, INKNXBAC6000000, INKNXBAC1K20000, INKNXBAC3K00000, INASCKNX6000000, INASCKNX3K00000, INMBSDAL0640200, INMBSDAL1280200, INBACDAL0640200, INBACDAL1280200, INKNXDAL0640200, INBACMEB0100000, INBACMEB0200000, INBACMEB0600000, INBACMEB1200000, INKNXMEB0100000, INKNXMEB0200000, INKNXMEB0600000, INKNXMEB1200000, INMBSMEB0100000, INMBSMEB0200000, INMBSMEB0600000, INMBSMEB1200000
Physical access to the gateways.
If there is a DHCP server in the network, the Intesis gateway will be able to receive the IP address automatically. If the computer is in the same network, the Intesis gateway will be displayed in the Intesis MAPS software.
If there is no DHCP server in the network, the IP address of the gateway will be "0.0.0.0.0" and will not be accessible.
There are two solutions to reset the IP address if the gateway cannot be reached.
Connecting via USB Cable
Factory Reset
If there is no USB port on the gateway, it is necessary to reset the configuration to the factory settings. It can be done like following.
On a Protocol Translator:
Please check this article How to Factory Reset the V6 Intesis Protocol Translators?
Please check this article How to factory reset a Modbus RTU to Modbus TCP Router & BACnet MS/TP to BACnet /IP?
Please check this article How to perform a Factory reset on the IN***DAL064O500 gateway
ADDITIONAL INFO
To know more about how to use the Intesis MAPS configuration tool, check out our Intesis MAPS eLearning courses
© HMS Networks AB 2022 - Reviewed: Q1/2023