Ewon Cloud interacts with the Ewon Edge hardware by sending it commands. This article explains what to do if the Ewon is offline and you need to configure it, export logs, or give it other commands.
All Ewon Edge base units
If an Ewon Edge is offline, you may still need to configure it, export logs, or give it other commands
The Ewon Edge with Ethernet WAN uses DHCP by default so it should come online automatically (if connected to a network with a DHCP server and internet access). Even if it's a temporary setup to configure static IP settings, Wi-Fi, or cellular, it can be a very convenient way to get set up initially. Though, offline setup is still an option as described below.
The Ewon device configuration is done through Ewon Cloud regardless of the online/offline status. You will proceed as you normally would until it's time to apply the configuration. At this point you have 2 options:
The Apply button can be found in the top right corner of the screen and it looks like this:
Here's how to use the USB method:
Click the three dots next to the Apply button, then Download configuration.
For more info on the LED states, refer to the image below:
The principles described in this article also apply to other commands. For example, instead of requesting the logs for an online Ewon, you can download the command and use it on a flash drive to extract it from the hardware.
As shown below, the solid blue button will send the export command using the online connection while the white button will download the command for you to put on a flash drive.
