Why does USB-to-CAN V2 Version 1.0 with firmware Version 1.4.0 sporadically not run on PCs using a Solid State Drive (SSD)?

09 Oct 2024

This article explains why the USB-to-CAN V2 version 1.0 with Firmware version 1.4.0 may not function properly on PCs with Solid State Drives (SSDs) and provides guidance on how to resolve the issue.

APPLICABLE PRODUCTS

USB-to-CAN V2 Version 1.0

ISSUE / QUESTION / SYMPTOM

Why does the USB-to-CAN V2 version 1.0 with Firmware version 1.4.0 sporadically not run on any PCs using a Solid State Drive (SSD)?

POSSIBLE CAUSES / ANSWER

The USB-to-CAN V2 version 1.0 with Firmware version 1.4.0 may sporadically fail to run on PCs equipped with Solid State Drives (SSDs) due to differences in system boot timings caused by SSDs. This can result in communication issues during USB startup. To resolve this problem, it is recommended to update the firmware to at least version 1.5.4. Firmware version 1.5.4 includes improvements for USB startup when using SSDs, ensuring more reliable operation.


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