How to generate a Support package in the ABCxxxx

01 Aug 2023

This Article shows you how to generate a Support package for our Product to get an easy way to share all value data of your device with the Technical Service.

 

APPLICABLE PRODUCTS

All ABCxxxx products.

 

PRE-REQUISITES

Access to the Webinterface of the Device

 

IN THIS ARTICLE

 

To generate the Support package for your device,  open the Web interface. 

Then click on Support (1), then on Generate (2) to save the Support Package in your Downloads Folder.

 

The Filename will look like so: Anybus Communicator Support Package Date Time.zip