Technical support for FlexEdge| Support

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Seamless Connectivity & Remote Access

Red Lion's Crimson® Software

Crimson makes it easy to integrate and connect across systems and networks.

Convert up to 20 protocols simultaneously with support for over 300 industrial drivers.
Connect to MQTT cloud servers or communicate over LAN using OPC UA.
Securely access applications remotely with OpenVPN, IPsec, and GRE tunneling protocols.
Accelerate troubleshooting with advanced diagnostic tools like Wireshark captures, connection status monitoring, active route, etc.

Please use the link below for support documentation and downloading of the Crimson software

Download the Crimson software

Select the FlexEdge base unit and/or add-on module to get support

The Flexedge product is built up of several units. One base unit and one or several add-on modules. Select the appropriate unit below to find the correct technical documentation as well as other technical support resources.

Trending

N-Tron® NT7008-FX2-ST00 8-Port Advanced Managed Gigabit Industrial Ethernet Switch

Motion-ready, rugged managed Ethernet switches for easy OT/IT convergence

Item number: NT-7008-FX2-ST00

NT7000 Series managed gigabit Ethernet switches are designed for fast performance, high-speed motion control, and maximum uptime. Easy to use, highly reliable, and certified to withstand the toughest environments. The NT7008-FX2-ST00 has 6 10/100/1000BaseT RJ45 ports and 2 100BaseFX, multimode, 2km, ST style connector ports.

Trending

Ixxat CAN@net Basic

CAN/CAN FD Ethernet gateway, bridge and PC interface

Item number: 1.01.0335.10000

The Ixxat CAN@net Basic with one CAN/CAN FD channel can act as a gateway between CAN FD and Ethernet systems, providing easy and flexible access to the CAN system. As a CAN-Ethernet-CAN bridge it allows the exchange of messages between CAN systems over long distances, with several message processing, filtering and mapping functionalities. For more efficient network management.

Trending

N-Tron® NT7016 16-Port Advanced Managed Gigabit Industrial Ethernet Switch

Motion-ready, rugged managed Ethernet switches for easy OT/IT convergence

Item number: NT-7016-000-0000

Trending

Anybus SST-DN4-PCIe

Connects computers and embedded systems to DeviceNet or CAN networks

Item number: 1121130011

The Anybus SST‑DN4‑PCIe is a Standard (full-height) PCIe interface card for connecting embedded systems or PCs to DeviceNet or CAN networks. When used on DeviceNet, it can act as a Client (Master) or Server (Slave) on the network. The PCIe card is robust and provides interoperable and reliable communication in diverse industrial applications.

Trending

N-Tron® NT7010-GX2-SC00 10-Port Advanced Managed Gigabit Industrial Ethernet Switch

Motion-ready, rugged managed Ethernet switches for easy OT/IT convergence

Item number: NT-7010-GX2-SC00

NT7000 Series managed gigabit Ethernet switches are designed for fast performance, high-speed motion control, and maximum uptime. Easy to use, highly reliable, and certified to withstand the toughest environments. The NT7010-GX2-SC00 has 8 10/100/1000BaseT RJ45 ports and 2 1000BaseLX, multimode, 550m, SC style connector ports.

Trending

N-Tron® NT7018-DM2 18-Port Advanced Managed Gigabit Industrial Ethernet Switch

Motion-ready, rugged managed Ethernet switches for easy OT/IT convergence

Item number: NT-7018-DM2-0000

NT7000 Series managed gigabit Ethernet switches are designed for fast performance, high-speed motion control, and maximum uptime. Easy to use, highly reliable, and certified to withstand the toughest environments. The NT7018-DM2 has 16 10/100/1000BaseT RJ45 ports and 2 Dual Mode 100/1000Base SFP expansion slots.

Trending

N-Tron® NT7006-DM2 6-Port Advanced Managed Gigabit Industrial Ethernet Switch

Motion-ready, rugged managed Ethernet switches for easy OT/IT convergence

Item number: NT-7006-DM2-0000

NT7000 Series managed gigabit Ethernet switches are designed for fast performance, high-speed motion control, and maximum uptime. Easy to use, highly reliable, and certified to withstand the toughest environments. The NT7006-DM2 has 4 10/100/1000BaseT RJ45 ports and 2 Dual Mode 100/1000Base SFP expansion slots.

Trending

N-Tron® NT7008-GX2-SC00 8-Port Advanced Managed Gigabit Industrial Ethernet Switch

Motion-ready, rugged managed Ethernet switches for easy OT/IT convergence

Item number: NT-7008-GX2-SC00

NT7000 Series managed gigabit Ethernet switches are designed for fast performance, high-speed motion control, and maximum uptime. Easy to use, highly reliable, and certified to withstand the toughest environments. The NT7008-GX2-SC00 has 6 10/100/1000BaseT RJ45 ports and 2 1000BaseLX, multimode, 550m, SC style connector ports.

Trending

N-Tron® NT7008-DM2 8-Port Advanced Managed Gigabit Industrial Ethernet Switch

Motion-ready, rugged managed Ethernet switches for easy OT/IT convergence

Item number: NT-7008-DM2-0000

NT7000 Series managed gigabit Ethernet switches are designed for fast performance, high-speed motion control, and maximum uptime. Easy to use, highly reliable, and certified to withstand the toughest environments. The NT7008-DM2 has 6 10/100/1000BaseT RJ45 ports and 2 Dual Mode 100/1000Base SFP expansion slots.

Trending

N-Tron® NT7008 8-Port Advanced Managed Gigabit Industrial Ethernet Switch

Motion-ready, rugged managed Ethernet switches for easy OT/IT convergence

Item number: NT-7008-000-0000

Trending

N-Tron® NT7010-DM2 10-Port Advanced Managed Gigabit Industrial Ethernet Switch

Motion-ready, rugged managed Ethernet switches for easy OT/IT convergence

Item number: NT-7010-DM2-0000

NT7000 Series managed gigabit Ethernet switches are designed for fast performance, high-speed motion control, and maximum uptime. Easy to use, highly reliable, and certified to withstand the toughest environments. The NT7010-DM2 has 8 10/100/1000BaseT RJ45 ports and 2 Dual Mode 100/1000Base SFP expansion slots.

Trending

Anybus SST-DN4-PCIe-H

Connects computers and embedded systems to DeviceNet or CAN networks

Item number: 1121130012

The Anybus SST‑DN4‑PCIe-H is a low profile (half-height) PCIe interface card for connecting embedded systems or PCs to DeviceNet or CAN networks. When used on DeviceNet, it can act as a Client (Master) or Server (Slave) on the network. The PCIe card is robust and provides interoperable and reliable communication in diverse industrial applications.

N-Tron® 1000-POE+ Gigabit Midspan Injector

2-port PoE injector offers Gigabit data and power transfer over a single cable

Item number: 1000-POE+

The N-Tron 2-port PoE Gigabit Injector simplifies network device deployment with this unmanaged plug-and-play injector. One 10/100/1000BaseT(X) RJ45 port and one auto-sensing PoE+ port for reliable data and power transfer. Performance, durability and ease of use for bandwidth intensive network needs in rugged environments.

Netbiter EC360W

Remote communication gateway exchanging data over Cellular 4G or Ethernet to the Netbiter Argos IIoT platform

Item number: NB1024

Ewon Netbiter enables you to remotely monitor and control field equipment - from anywhere. With this rugged gateway connected to the cloud solution Argos, remote installations can be monitored and controlled online 24/7.

i4connected lite

The easy & predictable IIoT platform for your HMS Gateways

Item number: 4704-Lite

i4connected Lite Edition is a cloud-based platform that simplifies industrial data collection by centralizing machine and system insights into intuitive dashboards. It delivers secure, enterprise-ready access with seamless HMS gateway integration. Quick onboarding and scalable connectivity make deployment easy across operations. With clear limits and simple licensing, it provides powerful insights without added complexity

Mitsubishi Electric Ecodan Air-to-Water heat pumps to Modbus RTU

Mitsubishi Electric Air-to-Water to Modbus RTU - 1 AW unit

Item number: IN485MIT001A000

This gateway allows full bidirectional communication between Mitsubishi Electric Air-to-Water heat pumps and Modbus RTU networks.

Mitsubishi Electric Ecodan Air-to-Water heat pumps to BACnet MS/TP

Mitsubishi Electric Air-to-Water to BACnet MS/TP - 1 AW unit

Item number: IN485MIT001A000

This gateway allows full bidirectional communication between Mitsubishi Electric Air-to-Water heat pumps and BACnet MS/TP networks.

Anybus ProfiHub B5+

Efficient network segmentation with integrated diagnostics down to the last device

Item number: 17020R

For PROFIBUS network designs, the ProfiHub B5+ offers a reliable and robust backbone solution with robust message checking and selectable redundancy on communication and power supply.

Advanced Configuration Tool Standard

Configuration software for Ixxat FRC-EP170, FRC-EP190 and CANnector

Item number: 1.12.0248.00001

The Advanced Configuration Tool (ACT) is a powerful and easy to use PC software package for Windows versions 10 and 11. The tool is used to create configurations for the CANnector and FRC-EP devices, including rest bus simulation (RBS) functionality. After having created such a configuration, it is downloaded to the device and being executed there standalone.

M-Bus, Modbus, and Digital Pulses to KNX

M-Bus, Modbus, and Digital Pulses to KNX - Up to 10 meters

Item number: IN702MEB0100000

Enable fast and cost-effective integration of Modbus devices and meters, M-Bus meters, and pulse meters into KNX TP systems. Built-in M-Bus level converter and auto-discovery features reduce setup time and simplify commissioning.

Available Communication and I/O

Communication sleds

Avoid costly and complex rip-and-replace scenarios by adding new communications technologies as they become available.

Description	Model Number
4G LTE (Cat. 4) Cellular Sled for North America	DAS00CL9C4SAM000
4G LTE (Cat. 4) Cellular Sled for North America (Verizon)	DAS00CL9C4SVZ000
4G LTE (Cat. 4) Cellular Sled for EU, SE Asia, and Asia Pacific	DAS00CL9C4SEU000
4G LTE (Cat. 1) Cellular Sled for Australia	DAS00CL9C1SAZ000
802.11 b/g/n Wi-Fi Sled	DAS00WF10N0AM000
Dual Ethernet Port Sled	DAS00PN1EE200000
CAN Protocol Sled	DAS00PN8CA6IS000
J1939 Protocol Sled	DAS00PN8J16IS000
Dual Isolated RS-232 Ports Sled	DAS00PN2221IS000
Dual Isolated RS-485 Ports Sled	DAS00PN2442IS000
Mixed Isolated RS-232/RS-485 Ports Sled	DAS00PN2245IS000
1 Port USB 2.0 Host Sled	DAS00PN40U400000

I/O and PID control modules

Rugged, field-installable PID control and I/O modules offer a flexible solution that adapts to a wide range of industrial applications.

Description	Model Number
Eight (8) Digital Inputs, Eight (8) SSR Outputs	DAM00I0DI0000000
Eight (8) Digital Inputs, Eight (8) Relay Outputs	DAM00I0DI0R00000
Six (6) Universal Inputs	DAM00I0UIN6I0000
Eight (8) Analog Outputs	DAM00I00UT8I0000
Eight (8) Relay Outputs	DAM00I08R0000000
I/O Mix Module with 2UI	DAM00I0IN2DA0000
I/O Mix Module with 4UI	DAM00I0IN4DA0000
Single PID, Relay and Analog Outputs	DAM00PDP1RA00000
Single PID, SSR and Analog Outputs	DAM00PDP1SA00000
Dual PID, Relay Outputs	DAM00PDP2R000000
Dual PID, SSR Outputs	DAM00PDP2S000000
Dual PID, SSR and Heater Current Monitor	DAM00PDP2SM00000
Strain Gage with SSR Output	DAM00PDSG2SA0000
Strain Gage with Relay Output	DAM00PDSG2RA0000
High Speed Rate Counter	DAM00I02C0000000

Select language

Red Lion's Crimson® Software

Select the FlexEdge base unit and/or add-on module to get support

N-Tron® NT7008-FX2-ST00 8-Port Advanced Managed Gigabit Industrial Ethernet Switch

Item number: NT-7008-FX2-ST00

Ixxat CAN@net Basic

Item number: 1.01.0335.10000

N-Tron® NT7016 16-Port Advanced Managed Gigabit Industrial Ethernet Switch

Item number: NT-7016-000-0000

Anybus SST-DN4-PCIe

Item number: 1121130011

N-Tron® NT7010-GX2-SC00 10-Port Advanced Managed Gigabit Industrial Ethernet Switch

Item number: NT-7010-GX2-SC00

N-Tron® NT7018-DM2 18-Port Advanced Managed Gigabit Industrial Ethernet Switch

Item number: NT-7018-DM2-0000

N-Tron® NT7006-DM2 6-Port Advanced Managed Gigabit Industrial Ethernet Switch

Item number: NT-7006-DM2-0000

N-Tron® NT7008-GX2-SC00 8-Port Advanced Managed Gigabit Industrial Ethernet Switch

Item number: NT-7008-GX2-SC00

N-Tron® NT7008-DM2 8-Port Advanced Managed Gigabit Industrial Ethernet Switch

Item number: NT-7008-DM2-0000

N-Tron® NT7008 8-Port Advanced Managed Gigabit Industrial Ethernet Switch

Item number: NT-7008-000-0000

N-Tron® NT7010-DM2 10-Port Advanced Managed Gigabit Industrial Ethernet Switch

Item number: NT-7010-DM2-0000

Anybus SST-DN4-PCIe-H

Item number: 1121130012

N-Tron® 1000-POE+ Gigabit Midspan Injector

Item number: 1000-POE+

Netbiter EC360W

Item number: NB1024

i4connected lite

Item number: 4704-Lite

Mitsubishi Electric Ecodan Air-to-Water heat pumps to Modbus RTU

Item number: IN485MIT001A000

Mitsubishi Electric Ecodan Air-to-Water heat pumps to BACnet MS/TP

Item number: IN485MIT001A000

Anybus ProfiHub B5+

Item number: 17020R

Advanced Configuration Tool Standard

Item number: 1.12.0248.00001

M-Bus, Modbus, and Digital Pulses to KNX

Item number: IN702MEB0100000

Available Communication and I/O

Communication sleds

I/O and PID control modules