HMS Networks Introduces New Ewon Edge & Cloud

The solution enables machine builders and end users to get started quickly and progressively expand into data services, advanced analytics, and fleet management, providing deeper insights into machine performance as their digitalization needs and business models evolve.

A Shift Toward Service-Driven Industrial Models 

Industrial connectivity has become crucial in driving performance and securing a competitive edge.
Market data clearly reflects this shift: 

• Aftermarket services are growing more than 10% annually, outpacing new equipment sales 
• Service gross margins can be up to 2x higher than those of new machine sales 
• For complex equipment, service EBIT margins can be almost 4x higher 
• Only 4% of machine builders generate recurring revenue from digital services 
  

Source BGC : Aftermarket Services: Industrial Manufacturer Growth | BCG 
Source McKinsey: How digital can grow revenue from aftermarket services | McKinsey 

At the same time, expectations among machine operators continue to evolve. They need instant remote support, real-time visibility of machine performance, and long-term, service-oriented relationships rather than one-off transactions. 

The growing disconnect between market expectations and industrial capabilities highlights the need for secure, scalable connectivity as a critical foundation for modernization. In this environment, user experience is becoming an increasingly important factor in technology adoption. 

To address these evolving needs, HMS Networks introduces a scalable platform that simplifies secure remote access and lays the foundation for future digital services and industrial applications.

A New Generation of Industrial Remote Access

Industrial companies face increasing pressure to maintain uptime, manage complex machine fleets, and comply with stricter cybersecurity requirements, including IEC 62443, NIS2, and ISO 27001.

The new Ewon Edge & Cloud platform addresses these challenges with:

• Secure, IT-aligned remote access with VPN, SSO (Single Sign-On), MFA (Multi-Factor Authentication), and comprehensive audit logs
• High-speed remote access delivering up to three times faster performance than the previous generation
• Centralized access governance for internal teams and external partners
• Standardized connectivity across machines, production lines, and sites
• Scalable deployment from a single machine to global operations
• Seamless edge-to-cloud integration for future analytics and digital services

Industrial companies need remote access that is secure, simple, and built for real operational environments. With Ewon Edge & Cloud, we are delivering a platform that aligns with IT expectations while remaining true to the realities of OT.

 Marco Bulacher, Strategic Product Manager - Access at HMS Networks

Designed for Machine Builders - Trusted by End Users

Ewon Edge & Cloud has been engineered to meet the needs of both machine builders and industrial end users.

For Machine Builders

• Faster troubleshooting and reduced service costs
• Secure, controlled access for service teams
• A scalable platform that grows with evolving machine builder needs
• A unified architecture that eliminates fragmented tools

For End Users

• Full control over third‑party access
• Standardized connectivity across multi‑vendor environments
• Improved uptime through faster diagnostics
• Compliance support for modern cybersecurity frameworks
• A user-centric platform that provides full control over user access and permissions

Machine builders want a reliable service tool. End users want control and security. The new Ewon platform finally brings both together.

 Marco Bulacher, Strategic Product Manager - Access at HMS Networks

A Future‑Ready Foundation

The Ewon Edge & Cloud platform is designed to evolve alongside customers’ digitalization journeys.
Organizations can start with secure remote access and expand toward:

• Advanced edge computing
• Machine data collection
• Predictive maintenance
• Integration with IIoT platforms
• Fleet-wide machine performance insights

This modular approach ensures organizations can scale without replacing their existing systems.

Built over 20 Years of Industrial Expertise

With more than 600,000 Ewon gateways deployed worldwide, HMS Networks brings decades of expertise in industrial connectivity and secure remote access. Supported by more than 23 offices worldwide and a global industrial support network, HMS delivers local expertise with international reach. Ewon Edge & Cloud builds on this foundation with:

• A unified Edge & Cloud architecture
• Industrial-grade hardware designed for harsh environments
• Development processes backed by HMS Networks, certified to ISO 27001
• Structured security lifecycle management
• Long-term product and cloud support
• Continuous platform evolution

The result is a secure and scalable platform that is robust enough for OT, aligned with IT, and ready for the next generation of industrial digitalization.

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