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In one of Europe’s busiest logistics hubs, a company operating in the Rotterdam harbor was facing recurring PROFIBUS communication issues on a critical crane. What began as intermittent dropouts quickly escalated into a risk for operational continuity — prompting a full investigation and a structured brownfield upgrade.
In port operations, uptime is crucial — even minor network issues can disrupt productivity and create costly delays.
The operator was experiencing recurring downtime, initially on a single crane. The underlying causes were multiple: high EMC noise, uncertified devices, poor network segmentation, and aging infrastructure.
Together, these factors led to unpredictable behavior, frequent dropouts, and a growing lack of confidence in the crane’s network performance.
To eliminate the instability and ensure long‑term reliability, we carried out a phased brownfield upgrade focused on standardization, robustness, and continuous monitoring.
Our approach combines technology, expertise, and close collaboration with both the end customer and a certified installer.
Technical improvements included:
The key to Success: Knowledge Transfer and Alignment with HMS Professional Services
Our Professional Services experts don’t just offer a solution — they ensure the customer knows how to use it effectively and get the most out of it. This included:
In this project, each crane was upgraded in controlled phases, audited daily, and fully certified to ensure consistent quality across the entire fleet.
The impact was immediate and measurable: the network is now fully stable, with zero downtime or dropouts since completion.
The operator now benefits from:
Key figures:
Learn More About Anybus ComBricks
Industry: Port & Logistics Infrastructure
Region: The Netherlands
Solution: Anybus ComBricks & HMS Professional Services
Stay up to date on the latest topics and gain industry insights from HMS' experts through our white papers, providing valuable knowledge and analysis.
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