Case study

Ewon Flexy: A key asset for Aerofloat’s competitiveness and quality of service

Ewon Flexy empowers Aerofloat to deliver smarter, faster, and more cost-effective water treatment solutions. By enabling rapid remote diagnostics and system updates in under 10 minutes, it has become a key asset in Aerofloat's service excellence and global competitiveness.

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Water treatment is both a critical challenge and a technological hurdle. Aerofloat addresses these challenges by offering innovative, high-performance, and cutting-edge solutions.

Michael Anderson, General Manager at Aerofloat, shares insights into the company’s success and the challenges it faces:  ‘No two wastewater discharges are alike. That’s why we provide our clients with customized solutions tailored to their specific needs. But our real added value lies in ongoing support and after-sales service. The ability to quickly and remotely identify the cause of a problem is a major advantage.’

 

An ideal solution at a highly competitive cost

Integrating Ewon Flexy into Aerofloat’s product lineup has been a major competitive advantage for the Australian company. ‘We discovered the Ewon solution just when we needed it most,’ explains Michael Anderson. At the time, we were struggling to configure remote access on another industrial connectivity platform.’

 

Ewon Flexy quickly emerged as the perfect solution—easy to integrate, reliable, and highly cost-effective. We successfully deployed it across all our projects and continue to add new functionalities such as remote cloud visualization, web-based HMI visibility, SMS and email alarming, and remote dashboard (Viewon).

 

Diagnostics and updates in less than 10 minutes

Adopting Ewon Flexy has transformed operations not only for Aerofloat, but also for its clients. ‘Thanks to remote access, we can diagnose issues and update our systems anywhere in the world in under 10 minutes, directly from our Sydney office,’ says Michael Anderson. ‘This means we can avoid costly on-site visits, allowing us to be more competitive in the marketplace. In the end, our clients pay less for a better service.’

 

Today, Aerofloat has deployed 73 Ewon Flexy units across its equipment and has committed to integrating Ewon gateways in all future projects. The company’s experts therefore design each installation with maximum efficiency and cost-effectiveness in mind, right from the initial project phase.

 

More about Aerofloat

Founded in 2009 in Sydney, Australia, Aerofloat specializes in the design of water treatment systems. With hundreds of customers worldwide, the company generates multi-million-dollar annual revenue.

Country: Australia

Solution: Remote monitoring

Benefits:

- Remote diagnostics and system updates in less than 10 minutes

- Competitive pricing

- Seamless integration with all equipment

- Enhanced after-sales service efficiency

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