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How to change the company and contact information on my Talk2m account?

04 Feb 2025

This article explains the steps required to change the company name and update the administrative contacts linked to your Talk2m account.

APPLICABLE PRODUCTS 

Talk2m

PRE-REQUISITES

To make these changes, you must have administrator rights on the Talk2m account.

IN THIS ARTICLE 

Modify the company information

  1. Log into the Ecatcher application (administrator rights are required)
  2. On the left side, click on the 'Account' menu button
  3. Click the 'Modify' button next to the account information. 
    AccountInfo.png
  4. Modify the account information as needed and click OK.

 

Update the Talk2m account Contact information

For Talk2m Pro and Light accounts, a billing report is sent by email at the end of each month to the contacts linked to the account.
To change or add contact persons, follow these steps:

  1. Log into the eCatcher application (administrator rights are required)
  2. On the left side, click on the 'Account' menu button

  3. Under the Contacts section, click on Modify and update the contact information, including the email address for contact.
  4. Click Ok to save the changes.